I feel I must say a little something quickly about the massage therapy client tracking software I use, Customer ProFile.  I discovered this software while working in Ottawa, and decided to use it myself when I started working here in Toronto.  I like it because it is easy to use and inexpensive, yet still has all the features I need.  It allows you to track client information (address, phone numbers, etc) and client payment records, as well as a variety of other things you may want to track, such as business expenses.

However, one thing in particular impressed me: the customer service.  See, back in February when I purchased the software I asked the guy who writes and sells the program if he would be willing to give me a deal on getting the Mac version later.  At the time I had a Windows machine, but knew I’d be moving to a Macbook in the spring or summer.  Not only did he say he’d give me a deal, he offered to move my data over to Mac for free!  And true to his word, he did exactly that for me today.  I now have a fully functional Mac version of the program, and actually must say I prefer this version.  It has a few more little features I never had in the Windows version, and it runs more cleanly.

If you are a Massage Therapist and looking for client tracking software, definitely give this one a look!

This entry was posted on Wednesday, June 11th, 2008 at 6:40 pm and is filed under Massage, fyi. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “Great Customer Service!”

Ask A CMT.com » Great Customer Service! Says:

[…] Original post by Candice […]

terry Says:

Hi Candice. I didn’t see any way to email you so I’m leaving this comment.

I manage a website at http://www.massageschoolsguide.com. Our focus is on providing information and resources to current and prospective massage school students. Since you are a relatively recent grad and an entrepreneur and blogger, I was wondering if you would be willing to write an article for our website. I would be pleased to promote your blog and your practice on our site.

Please let me know. I can be reached at john.mcdermott4 AT verizon.net.

Thanks

Terry

Leave a Reply

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>