I feel I must say a little something quickly about the massage therapy client tracking software I use, Customer ProFile.  I discovered this software while working in Ottawa, and decided to use it myself when I started working here in Toronto.  I like it because it is easy to use and inexpensive, yet still has all the features I need.  It allows you to track client information (address, phone numbers, etc) and client payment records, as well as a variety of other things you may want to track, such as business expenses.

However, one thing in particular impressed me: the customer service.  See, back in February when I purchased the software I asked the guy who writes and sells the program if he would be willing to give me a deal on getting the Mac version later.  At the time I had a Windows machine, but knew I’d be moving to a Macbook in the spring or summer.  Not only did he say he’d give me a deal, he offered to move my data over to Mac for free!  And true to his word, he did exactly that for me today.  I now have a fully functional Mac version of the program, and actually must say I prefer this version.  It has a few more little features I never had in the Windows version, and it runs more cleanly.

If you are a Massage Therapist and looking for client tracking software, definitely give this one a look!

This entry was posted on Wednesday, June 11th, 2008 at 6:40 pm and is filed under Massage, fyi. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

4 Responses to “Great Customer Service!”

Ask A CMT.com » Great Customer Service! Says:

[...] Original post by Candice [...]

terry Says:

Hi Candice. I didn’t see any way to email you so I’m leaving this comment.

I manage a website at http://www.massageschoolsguide.com. Our focus is on providing information and resources to current and prospective massage school students. Since you are a relatively recent grad and an entrepreneur and blogger, I was wondering if you would be willing to write an article for our website. I would be pleased to promote your blog and your practice on our site.

Please let me know. I can be reached at john.mcdermott4 AT verizon.net.

Thanks

Terry

Massage techniques Says:

Thanks for this info I’ve been looking for software like this for awhile and didn’t find anything.i’m going to check it out.

I’m glad I came across your blog, Thanks

Pum Says:

thanks for the tip! I’m after just this kind of software, hopefully it’s just what i’m looking for